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An AI agent to serve customers and sell in your online store.

Zyon is a sales-focused AI that consults store information, recommends products, and guides purchases toward checkout. Prices, discounts, and shipping remain subject to your commercial rules.

Zyon team · Updated on

Illustration of Zyon's commercial engine: context, rules, and decision.

What does an AI sales agent do?

An AI agent for e-commerce connects buyer intent with the catalog and the actions a store permits. Instead of only answering a generic question, it uses commercial context to help the customer decide what to do next.

In Zyon, this includes service, product recommendations, and guidance toward checkout. Its capabilities depend on the available data, the plan, and the store configuration.

A conversation with context

Illustrative example: a customer wants a gift within a budget. The agent checks the catalog, presents suitable options, and helps review the choice. A delivery question needs a valid shipping quote; a proposed discount must pass commercial rules.

This example describes a journey, not a conversion result. When information is missing, the AI should explain the limit rather than invent stock availability or a delivery date.

What to prepare before starting

  • Add products with descriptions, prices, and availability information.
  • Define discount, margin, and shipping rules and review service information.
  • Configure the payment methods available to your operation.
  • Test real customer questions and review orders before making the experience available.

The AI does not set your business rules

The model can interpret a question and propose a response. Store services and policies authorize commercial conditions. Voice, a knowledge base, and other capabilities vary by plan; check the limits before subscribing.